Frequently Asked Questions

Below are answers to the questions we hear most often about UpLeads. If your question isn’t covered here, reach us through our Contact page.

What is UpLeads?

UpLeads helps freelancers and agencies find, track, and win jobs on Upwork with AI-assisted features such as proposal generation, job scoring, and reply drafting.

How do I get started?

Sign in with your Google account, then connect your Upwork account to start using UpLeads features.

Is there a free plan?

You can try UpLeads first. Advanced features are available through paid plans shown on our pricing page.

What payment methods do you accept?

Payments are handled by a third-party payment provider that supports a range of payment methods. The available options are shown at checkout.

How do I cancel my subscription?

You can cancel at any time from your account settings. Canceling stops billing for the next period, and you keep access until the end of the period you have already paid for.

Can I get a refund?

Yes, under certain conditions. See our Refund Policy for the full terms and procedure.

Is my data safe?

We apply reasonable security measures to protect your data. Details on how we collect and use data are described in our Privacy Policy.

What is UpLeads’ relationship with Upwork?

UpLeads is an independent tool that uses Upwork’s official API with your permission. UpLeads is not officially affiliated with Upwork.

How do I contact support?

Email support@upleads.app or visit our Contact page.